Where is the company located?
Our office location: 702 Larkin House 307 Kidbrooke Park Road, Kidbrooke, England, SE3 9GU. Feel free to visit our office anytime.
I made a Bitcoin withdrawal, it was processed instantly, but the transaction hash in blockchain doesn't exist! I'm seeing the message: "Transaction not found". Why?
That is blockchain issue, which is normal and happens sometimes. Just wait few moments and it will appear in your wallet.
I made a withdrawal, it was processed instantly, but it still doesn't appear in my wallet. Why?
I made a withdrawal, but it was not processed instantly. Why?
That's because you forgot to fill in your withdrawal addresses. Click on "Edit Account" button in your account menu and fill in your wallet information, where you would like to receive withdrawals. You must do it, because without this information your withdrawal won't be processed.
I made a deposit from my cryptocurrency wallet, but it still isn't credited to my Coins Miner account. Why?
What is the maximum deposit amount that I can make in Coins Miner?
There is no maximum limit, because you can make an unlimited number of deposits. We only have upto 10000 USD limit for each deposit separately.
What are the investment plans offered by Coins Miner?
Coins Miner offers 5 investment plans to all its investors,that is located on our website homepage and on account section(deposit menu)
What is Coins Miner, and what are the activities of the company?
Coins Miner is a prominent representative of the international financial market, cryptocurrency trading and mining, it is a developer of hardware and offers safe investments in this area.
Is Coins Miner a registered and legal company?
Yes, Coins Miner is registered in the United Kingdom as "COIN CLUB LONDON LTD" with a registration number of #13830707.
Who can be your customer?
Any interested person can become the investor of Coins Miner, no matter how well he or she understands the scope of our business and technical aspects of cryptocurrency mining as a whole.
Is your business established for a long term?
The company develops long-term relationships with customers and partners. Our business plan includes the phased development over the next 10 years, until at least 2029.
Can I lose money by investing here?
No, you can't lose money. We make every effort to ensure the safety of your assets. Also we have a reserve fund, that ensures the safety of your deposits.
How do I open my Coins Miner account?
How can I make a deposit?
It's quite easy and convenient. Follow this link
, fill in the registration form and then press "Register".
In the "Make Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from your wallet or invest from your account balance) and click on Spend button.
What payment tool can I use for investments and earnings?
We accept Usdt, Tron, Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin and Binance Coin.
I wish to invest with Coins Miner but I don't have a cryptocurrency address. Where can I register it?
When registering I am asked to enter a Bitcoin/Litecoin/Bitcoin Cash/Ethereum/Dogecoin/Dash address. What is that?
If you are not familiar with cryptocurrencies, then the easiest and most popular way is to use Bitcoin. You can invest with any service which is the provider of Bitcoin wallets (addresses). If you do not have such wallet, please register it at the following address Blockchain.info
Lets look at the example with Bitcoin. Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1HQWcQxn3M8mGC1kKupqZdQB4Cc4HddB4B. Other cryptocurrencies have slightly different addresses but the main idea is similar to Bitcoin example.
How do I know the current BitCoin exchange rate?
Where can I buy BitCoin?
How much can I invest here?
Use any online converter to find out about the actual value of Bitcoin. The most popular service is https://preev.com
Each of your deposits can be from 1 USD to 10000 USD maximum. The number of deposits is not limited.
I made a mistake during the registration and entered an incorrect email. How to fix it?
You cannot. You can not change your username or email. The only solution is to re-register your account.
How fast will my deposit be credited into my account?
What is BitCoin (or any other cryptocurrency) confirmation?
All BitCoin operations are confirmed by a BitCoin network. Every single computer in the BitCoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such process takes up to 90 minutes.
What if after 6 confirmations my active deposit equals 0?
Address the technical support service via the feedback form in the "Support" section or via admin@Coins Miner and send the following data: 1) your login, 2) the exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.
How many deposits can I have simultaneously?
You can have many deposits, we do not limit their number. Each of your deposits has unique conditions, proper time of profit accrual and profit margins.
When will the first profit be generated?
Profit is generated on a daily basis, the first accrual will be the next day, after full 24 hours if you choose "AFTER" investment plans.
Do I get profit every day, even on weekends?
Yes, of course. Profit is generated on an ongoing basis, 7 days a week.
Do you make payments on weekends?
Yes, profits are also accrued on Saturdays and Sundays.
Is there a possibility of automatic reinvestment of profits (compounding)?
No, compounding is not provided. You have to reinvest manually from account balance.
Can I make a deposit directly from my balance or shall I first withdraw the funds?
Our system allows you to accumulate funds on the balance of your account, which you can use as a source for the creation of a new deposit.
How can I withdraw funds?
Login to your account using your username and password and click on "Withdraw Funds" section.
What is the minimum amount I can withdraw?
For PerfectMoney and Payeer, the minimum withdrawal amount is 0.01 USD. For cryptocurrencies (Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin and Dash), the minimum withdrawal amount is 0.50 USD,Tron 0.10 USD.
After I make a withdrawal request, when will the funds be available on my BitCoin wallet?
The system works in an automatic mode, which means that you get paid immediately after creating your query.
What is the referral commission?
Coins Miner offers 2 levels of referral commissions - 10% commission for every deposit that your direct referral makes from his wallet, 2nd level commission is 3%.
Do I have to have my own deposit in order to receive referral commissions?
No, it is not necessary to have your own active deposit.
I can't enter my account! What to do?
How can I change my password?
Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password
link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.
You can change your password directly from your members area by editing it in your personal profile.
How can I add my wallet addresses to my account?
You can always add/edit your wallet address in "Edit Account" section.
I don't receive emails from the company! Why?
Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
May I open several accounts in your program?
Yes, but we strongly recommend that you register one account and use it for investment. It will allow to reduce load on the server and database, as well as prevent any possible problems.
Can my relatives register from my IP address?
I made a request to withdraw profit, but it is pending! What to do?
The most likely cause of the payment delay is invalid payment address in your "Edit Account" section, or its absence, check it out first.
How can I cancel a payment?
You can do it yourself in the Withdrawals History section by clicking [cancel].
My withdrawal request is processed, but the amount did not get in my wallet. Why?
All cryptocurrency transactions are processed after 3 network confirmations. Just wait, it shouldn't take more than 24 hours maximum.
How can I contact you in case of problems on the website?
You can contact us around the clock via the support form or email admin@Coins Miner. We will promptly respond to any problems.
Do you charge any fees to withdraw funds?
No, our clients do not have to bear any fees while withdrawing their funds.
What do I need to do to earn referral commissions?
You just need to register and use your referral link to attract new investors.
What is fixed rate for cryptocurrency and why do we need it?
Our company has a fixed rate for deposits. It is done to protect you from volatility on cryptocurrency market. This means that you will always receive your profit and will not depend on the market price. With our fixed rate you don't need to worry about rapid changes of cryptocurrency value on the market. You will receive exactly as much Bitcoin (or any other cryptocurrency) as you should receive depending on the deposit interest rate.